ITUATION--briefly describe a situation that answers the question.
ASK--how did you decide to solve a problem, what did you have to accomplish?
CTION--what were the steps taken by you towards solving/accomplishing?
ESULTS--what was the resolution?
Behavioral interview questions ask you to refer back to or imagine a situation or problem and describe your resolution of the problem--what you are really being asked is to tell a story. In addition to answering the question being asked, your ability to construct a narrative reflects your level of self-awareness, creativity and communication skills.
The STAR method is a handy acronym that serves as an outline to guide you through your narrative. Typical questions focus on leadership, decision-making, teamwork and the ability to juggle conflicting priorities. Pick an answer/story with a positive result that highlights your knowledge, skills and competence, and gives a good sense of who you are!
Sample behavioral interview questions:
1. What is your typical way of dealing with conflict?
2. Have you ever been in a position where you've had to motivate group members who were in disagreement?
3. Tell me about a difficult decision you’ve made in the last year.
4. Tell us about a time when you delegated a project effectively.